Infinity v1.8 Release Overview:
Page Layout Enhancements so he ‘current employments’ grid spanning 2 columns allows more detailed employment information to be visible on the candidate page.
Tests Enhancements is now possible for candidates to run various tests using ISV Software’s ‘FastPath skills testing’ Product, which has been integrated into Infinity.
Temps Enhancements that Infinity supports ‘temp’ jobs, by allowing user to mark candidates as ‘temp’ and enter their availability/unavailability into a fully functional calendar. Temps jobs also have a calendar of ‘shifts’ indicating the hours/days required to work
Page Layout Enhancements
Enhancement 38603 – Candidate Current Employment grid spans 2 columns
It is now possible for the current employment grid to span two columns
Enhancement 14285: New Product Templates (Screen layouts)
- Candidate current employment grid spans two columns (Maxi & Lite product templates only)
- Temps options on candidate / Job / Placement page
- Test tab on candidate / Job page
Candidate page for Maxi Product Template
- Tests tab
- Current employment spans 2 columns
- Temp tick box, Temp expected rates & Temps Calendar (The Product template setting to turn temps on must be set)
- Some fields have moved, so allow the new fields to fit on the page
The default columns for the current employment grid are the same for all product templates. These can be changed using the column chooser functionality and saving the layout
If the layout was saved prior to upgrade, then the previously saved columns will be shown. You can change using the column chooser and saving the layout.
Job page for Maxi Product Template
- Tests tab
- Temp Job type
- Temp dates & rates
- Some fields have moved, so allow the new fields to fit on the page
Placement page for Maxi Product Template
- Temp Placement type
- Temp dates & rates
- Some fields have moved, so allow the new fields to fit on the page
Note: If you have a custom product template (custom screen layout), then you will not automatically receive the new fields. Please contact Voyager Projects team if you require this functionality by emailing This email address is being protected from spambots. You need JavaScript enabled to view it.
Tests Enhancements
Test functionality is provided by ISV Software’s ‘Fast Path skills testing’ Product
ISV
At ISV Software we believe in helping you find the right people, for the right jobs. In order to achieve this, we provide what we believe is the best candidate testing and training software available. In fact, our core product, Fast Path skills testing, is the UK’s number 1 choice for recruiters.
Why? Well, the savvy recruiter knows that simply churning out CVs is not enough. Your candidates are your business and testing is the perfect way to ensure that skill levels match both the CV and your client’s job spec. Why take a risk on a candidate when there is a way to be sure?
Our online testing gives quick and easy access to assessments 24/7. The system offers speedy candidate set up, especially when it’s integrated with front end systems like Voyager Infinity, and a central database of instant results.
Plus, you can make use of the online training material, giving your candidate the edge at interview.
The Fast Path library includes over 200 ready-made tests measuring proficiency in literacy, typing, English and foreign language skills, IT programming, and Microsoft Office packages to name just a few! Plus, you can even create your own assessments.
Not only that we’re proud to be the only skills testing provider working with recruitment bodies the REC and TEAM.
Test charges
Tests are charged ‘per candidate’. When a candidate completes their first test, you will be charged. Further tests completed by the same candidate will incur no further cost.
Setting up access to Tests
Please contact customer services on This email address is being protected from spambots. You need JavaScript enabled to view it. to set up an account. Existing ISV users can configure Infinity to use their existing ISV account by adding their ‘LLC ID’ and ‘Security Token’ to the ‘ISV Administration’ tab of the Administration screen.
Infinity tests functionality Overview
It is now possible for candidates run various tests, as follows:
- Add a test to the candidate
- Use the comms centre to send an email to the candidate with a hyperlink for them to follow to do the test. Alternatively, the hyperlink on the candidate page can be used for the test to be run on the recruiter's premises
- The results are automatically added to the candidate page, and My Infinity flags when all tests are completed
- Test results can optionally be sent to the client using the CV submit comms centre
Enhancement – 12761/14251/39630/39599/39636 Tests Tab added to the Candidate Page
Once Tests have been configured, test can be added to the candidate page,
Candidate page tests tab:
Add a test using the ‘+’ button 
Various categories of test are available
Further details are available from the ‘eye’ icon 
Tests tab ‘eye’ icon: 
When a test is added to a candidate, the ‘Candidate’s ISV Url’ normally appears within 10 seconds. In certain scenarios this could take up to 3 minutes. This is also true for the test results.
The ‘Candidate’s ISV Url’ is provided by ISV’s server, and not by Infinity.
If you wish to view the URL, you will need to close down the candidate page and open it again.
If you wish to email the URL to the candidate, it is recommended that you use the ‘edit first’ option to confirm that the URL has been received.
The ‘Results Overview’ column will display different results depending on the test taken e.g. %, wpm pass/fail, etc.
The ‘Detailed Information’ column contains a hyperlink to more detailed test results (Enhancement – 14224). This can be emailed to the client if required.
If tests are not configured, the list of test is available, but you won’t be able to add a test to the candidate page. (Enhancement – 12766)
Expired tests appear in red (Enhancement – 12762)
The review date, expiry date and notes field are editable (Enhancement – 12763). All other fields are NOT editable and auto-populated by Infinity
It is NOT possible for a candidate to run a test twice (Enhancement – 41157)
Enhancement – 12770 Tests Tab added to the Job Page
The tests required for a specific job can be added to the Job page. This enables the comms centre to just send the relevant tests to the client if required.
Job page test tab:
Enhancement – 12773 Tests Permissions
Two new permissions have been added. These permissions are OFF by default for the ‘Infinity Users’ and ‘Infinity Administrators’ security roles.
When Tests are configured, the relevant roles and/or users will need to be given permissions.
(This is the same as SMS, where the permissions are off by default and need to be given to any user / security rule that needs permissions)
Enhancement 39012/39013/40209 Candidate Comms centre Templates for ‘tests’ have been created for all new databases
Upgraded databases, will need to create these manually. Please see the training team if you require help
Template 1: ‘Please complete your test(s)’
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Dear «CNKNOWNAS», We have the pleasure of confirming that you have been added to our assessment centre. See below the tests we have added and would ask that you complete these by the expiry date: «CNNOTCOMPLETEDTESTS *voyf block;hidehdrs;NAME;EXPIRYDATE» Click here to access your login If the link does not work, please copy this URL «CNTESTSURL *voyf hyperlink» into your web browser. You will need to input your name and email address before accessing your test(s)/exercise(s). Kind Regards, |
Template 2: ‘Test Chase Up’
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Dear «CNFORENAME», According to our records you have not completed the tests below and would ask that you complete them as soon as possible. «CNNOTCOMPLETEDTESTS *voyf block;hidehdrs;NAME;EXPIRYDATE» Please click on this link to access your tests. If you have any problems or need to discuss further, please let me know. Kind Regards, |
The new merge codes are as follows:
- Test URL
- All Tests
- Expired tests:
- Completed Tests
- Not completed Tests
- Not expired Tests:
- Test to review
Enhancement – 39016/39017/39018/39019 My Infinity / Application menu display Tests
My Infinity displays tests data for ‘your’ candidates i.e. candidates for which you are in the ‘consultant’ field on the candidate page
The application menu displays data for ‘all’ candidates.
My Infinity:
Tests for Review:
All Tests Completed:
Application menu:
Enhancement - 39014/41273 Submit CV Comms centre Templates for ‘tests’ have been created for all new databases
Upgraded databases, will need to create these manually. Please see the training team if you require help
To send candidate test results to a client, the Submit CV comms centre has a new merge code ‘List of Job Tests with Candidate Results’
This merges the test that have been added to the job page, and the results the candidate(s) had for these tests.
Template 1: ‘Submit CV - ISV Single Job’ (Submitting one candidate for a job)
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Dear «COFORENAME», We have identified «CVSLISTOFCANDIDATES *voyf text;NAME» as having the potential attributes and experience for the «JBCLIENTJOBTITLE» role. Please find «CVSLISTOFCANDIDATES *voyf text;NAME» assessment centre results which indicate their level of knowledge and skills in the respective areas. «CVSLISTOFJOBTESTSWITHCANDIDATERESULTS *voyf table;LightShading;CANDIDATENAME;TEST;RESULTOVERVIEW» I hope you find them of interest and please let me know any feedback you have. I look forward to hearing from you. Kind Regards, |
Template 2: ‘Submit CV - ISV Multiple Job (submitting multiple candidates for a job)
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Dear «COFORENAME», Please find a list of candidates that we have identified that have the potential attributes and experience for the «JBCLIENTJOBTITLE» role. This list is complete with their assessment centre results which indicate their level of knowledge and skills in the respective areas. «CVSLISTOFJOBTESTSWITHCANDIDATERESULTS *voyf table;LightShading;CANDIDATENAME;TEST;RESULTOVERVIEW» I hope you find them of interest and please let me know any feedback you have. I look forward to hearing from you. Kind Regards, |
Template 3: ‘Submit CV – ISV Single Spec (submitting one candidate on spec)
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Dear «COFORENAME», I would like to make you aware of one of our fantastic candidates we currently have who is available for your consideration. Here at «USCMNAME» we do not make a habit of sending out unsolicited emails but could not allow this candidate to pass through our business without giving you the opportunity of seeing their assessment centre scores. I hope you find them of interest and please let me know any feedback you have. «CVSLISTOFJOBTESTSWITHCANDIDATERESULTS *voyf table;LightShading;CANDIDATENAME;TEST;RESULTOVERVIEW» I look forward to hearing from you. Kind regards, |
Template 4: ‘Submit CV – ISV Multiple Spec (submitting multiple candidates on spec)
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Dear «COFORENAME», I would like to make you aware of some of our fantastic candidates we currently have who are available for your consideration. Here at «USCMNAME» we do not make a habit of sending out unsolicited emails but could not allow these candidates to pass through our business without giving you the opportunity of seeing their assessment centre scores. I hope you find them of interest and please let me know any feedback you have. «CVSLISTOFJOBTESTSWITHCANDIDATERESULTS *voyf table;LightShading;CANDIDATENAME;TEST;RESULTOVERVIEW» I look forward to hearing from you. Kind regards, |
You will need to make sure that the candidate has taken the test for it to merge correctly.
If the candidate hasn’t done the test (and not been assigned the test), there is no row merged.
If the candidate hasn’t done the test (and has been assigned the test), then the row merges, but the results column will be blank.
Enhancement – 39020 Searching Tests data
Several new search fields are available, as shown below:
When selecting ‘Test (Adv)’, and looking at the ‘Advanced Search Criteria Properties’, the last field(s) are specific to the results for that specific test e.g. %, wpm, pass/fail.
In the example below there are two results for the test: ‘% & wpm’
Enhancement – 14213 Configuring Tests
To configure tests you will need to enter the ‘LLC ID’ and ‘Security Token’, in the ‘ISV Administration’ tab in the admin screen.
There are also options for:
Review Date (Day) – The default number of days before the test comes up for review in My Infinity
Expiry Date (Days) – The default number of days before the test expired. Once a test has expired the candidate will no longer be able to take the test.
Enhancement – 12785 The latest list of Tests will always be available
Every 24 hours Infinity check for the list of tests and adds any new ones.
This list may be different per customer
Enhancement 12764 Candidates can’t log on to ISV if all their tests have expired
If the candidate has never done any tests, then the screen appears as below
If the candidate has done tests, then they’ll see the tests they have done, but won’t be able to run any more.
If a test is started, and it expires, it still remains on the list when the candidates log on to ISV.
Enhancement - 39021 Test Statistics Report
Test statistics within a date range
Enhancement – 39022/39632 Tests Assigned Report
List all tests added to candidates within the date range
Current Test List
Temps Enhancements
Enhancement – 11364/11365 New Temps tick box and rates on the candidate page
To register a candidate as a temp (temporary worker) then you are required to tick the Temp tick box within the Expected Rates grid:
You can then enter their Min & Max expected rates.
Enhancement – 11366/38663/39553 New Temps Calendar
You will need to tick the ‘Temp’ tick box on the candidate page, to enable the ‘Temps Calendar’
NB: you are required to save the record for the Calendar to be activated
The temps calendar allows you to mark a candidate as:
- Available
- Unavailable (with a reason)
- Unknown
Entries are automatically added to the Calendar when placements are made, and are updated with any changes made to the placement dates. (Enhancement – 38660/38665/38661)
Double-Click the placement in the Temps calendar to open the related placement page (Enhancement – 38664)
To add entries to a candidate’s Temps Calendar, marking them as unavailable for a period of time you can highlight the period within the calendar by holding your mouse button. Once highlighted, right click and the appointment dialogue box will open:
Selecting New Appointment will then open the Unavailable – Appointment box, which will display the dates and times you have highlighted:
You are able to make alterations as required to these dates/times. The Reason dropdown list allows you to record the reason why the candidate is unavailable: (Enhancement – 11368)
The Available tick box allows you to mark the candidate as available (reason dropdown will be greyed out), although candidate’s will be assumed available for any date/time they have no calendar entries.
Recurrence button will open the Recurrence dialogue box in which you can set the appointment to recur, allowing you to quickly set a candidate as unavailable for a period of time or unavailable for the same day/time each week. (Enhancement – 11369)
Enhancement – 11378/11382/11381 Candidate work history
Work history is automatically created when Temp placements are created.
Work history can also be manually entered
Enhancement – 11390/11395 New Temps Job
Within the Job record you are able to define the working pattern via the Job Calendar button 
the start and end dates are completed in the Job record from the first entry within the Job calendar and the last entry automatically.
Within the Temp job you can add multiple rate(s) information within the Rates area: (Enhancement 14392)
Using the Add button 
will open the Job Rates – Detailed View and will have added an entry to be completed. Alternatively, you can use the Show All button 
to open and view the rates without adding an entry.
Worker type is stored per job. The 
icon provides the details of the rates and states ‘Based on worker type: PAYE’ by default. (Enhancement 14391)
In the Administration screen, General Settings, you can set the default worker type for temp jobs:
Once the temp job has been created, it is not possible to change the worker type. When placements are created from the job, the worker type can be changed per placement. By default, the worker type of the placement is the same as the worker type of the candidate.
The ‘Place Candidate’ button on the temp job toolbar, allows you to add a candidate to the shortlist, and create a placement in one step. (Enhancement 11426). The placement page automatically opens.
Enhancement – 38685/38687/11376/11375 New Temps Searching
The temps job toolbar has two search icons
If the screen is not wide enough, they may look slightly different
The ‘Search’ button opens the normal search screen as per contract/permanent jobs, which allows you to change the search criteria if required.
The ‘Run Search’ button automatically runs the temp search and takes you to the search results, without showing the search criteria screen (Enhancement 15020/15021). This search uses the ‘Temps default search criteria) (See Enhancement 41452)
If the ‘Search’ button has been used, and then the ‘Run Search’ button is used, you are automatically taken to the Search Results, used the search criteria input when the ‘Search’ button was pressed.
If you then wish to run the search using the default search criteria, use the ‘Run Search Defaults’ sub-menu.
You will be warned, that your previous criteria will be lost.
Enhancement – 11415 Temps Search Criteria ‘Availability Search’
The search criteria screen has a new ‘Availability Search’ section. This searches candidates who are a) temp, b) have the job title and c) are available for one or more of the job required dates.
If you wish to search candidates who are not temp or do not have the job title, then this section can be turned off and the ‘Advanced Search’ section can be used to specify ‘temp’ and/or ‘job title.
The ‘Availability Search’ section is only available when searching from a temp job.
Enhancement – 11416/41452 Temps default search criteria
By default, the temps search criteria is as follows:
This can be changed, but altering the search criteria screen as desired and pressing the ‘Set Default Criteria’ button. This setting is per user.
‘Temps’ jobs have a separate ‘default search criteria’ from Perm/Contract/Fixed term jobs, which share ‘default search criteria’.
Enhancement – 11377 Temps Availability searching – Default 3 Months in the future (this figure is configurable during install)
Temps availability searching has been optimised for speed. As part of this optimisation we have restricted the length of time in the future that you can search.
You can enter candidate availability & Job dates more than 3 Months into the future, but when searching for candidates suitable for a job, the search will only look at 3 Months from today’s date onwards.
This is a database setting set during install that defaults to 90 days and can be set in the range 30 – 180 days. Once this has been set it cannot be changed.
If you set this too high on a database with a large number of candidates, you could severely impact the speed of searching for candidates.
Enhancement – 38689/38690 Temp Search Results – Percentage Available column
The ‘Percentage Available’ column is calculated ‘per shift’
i.e. the job has 3 shifts (Mon to Wed, 9.00 – 5.00), and ‘John Smith’ is available for all 3 shifts. ‘Jones Jack’ is only available for 2 shifts, therefore his ‘Percentage Available’ is 66%
The ‘Percentage Available’ column is used to control the ‘Ranking’ of the candidate, and they are ordered by Rank
Enhancement –11424/11425 Temps Search Results – Create Placement(s)
The ‘To Placement’ icon, will add the candidate to the shortlist, and create a placement in one step. The placement page automatically opens. This can be done for multiple candidates at the same time, and multiple placement pages will be opened.
It is also possible to create a placement from the job page toolbar. See enhancement 11426
Enhancement – 38695 New Temps Placement
Within the Placement record you are able to change the working pattern via the Placement Calendar button 
the start and end dates are completed in the Placement record from the first entry within the Placement calendar and the last entry automatically.
The dates on the Temp Placement page, default to those entered into the Temp Job page (Enhancement 11430)
The rates on the Temp Placement page, default to those entered into the Temp Job page (Enhancement 11429)
Placements do not support recurring shift patterns. When the placement is saved for the first time recurring shifts are flattened to non-recurring shifts.
If you have a recurring appointment without an end date, Infinity will offer to convert the next 180 days, and warn you as shown below:
Enhancement – 12445 On shortlist, Place multiple temp candidates at the same time
Select multiple rows on the shortlist, and click the placement icon.
A maximum of 20 can be created at the same time. The individual placement pages are opened.
Enhancement – 12446 On shortlist, Start/Finish multiple temp placements at the same time
Select multiple rows on the shortlist, and click the start or finish icon.
A maximum of 20 can be started/finished at the same time. (Placement pages are not opened)
Enhancement – 11459 Merge Temp Job / Placement dates in the Comms Centre
Merge codes have been added to allow Temp dates to be merged from the job and placement pages.
Enhancement – 11500 New temps tick box and rates in iCapture
The admin screen has an iCapture option to control the perm/contract/temp tick boxes.
These control the default tick boxes for new candidates in iCapture.
Upon upgrade to 1.8, the perm & contract tick boxes will be on and temp off. (and the functionality will continue to work as it did in 1.7)
These defaults can be changed if required, but they only affect iCapture candidates and not candidates manually created.
The above screenshot shows candidate iCapture
Enhancement – Temps enhancements to Existing functionality
The following has been enhanced to include temps, but the functionality itself has not changed
- Placement Business rules (Enhancement 38750)
- Follow up Business rules (Enhancement 38752)
- Placement Mandatory fields business rules Inc. start date & end date (Enhancement 38751)
- Find Placement Inc. start & end dates (Enhancement 38740)
- Find Job (Enhancement 38739)
- Find Candidate (Enhancement 38741)
- Placement Board (Enhancement 38973)
- Share Jobs & Placements (Enhancement 38772)
- TOB Jobs & Placement Warnings (Terms of Business) (Enhancement 11394)
- Search for temp candidates (searching ‘temp’ tick box) (Enhancement 11490)
- Search for temp jobs (Enhancement 11488)
- Search for temp placements (Enhancement 11489)
- ‘Candidate Withdrew’ shortlist status, increments the number of job places by one and remove the candidates work history and availability calendar (Enhancement 11435)
- Number of places on the job to decrease by one when a temp placement is created (Enhancement 11433)
- View temp jobs on the company page and filter closed jobs (Enhancement 11383)
- Search results ‘job score’ column (Enhancement 38693)
- iCapture to add relevant Temps jobs to the ‘Shortlist Entries / Jobs tab’ (Enhancement 11499)
Other Enhancements
Enhancement – 11422 Event Logger added to Search results screen, for ALL job types
The ‘To event logger’ icon, will allow users to log an event from Results. This functionality is also available for Contract/Permanent/Fixed term jobs.
Select the candidates you wish the event to be logged against, and click the ‘event logger’ icon.
This is currently only available from the Job page search results screen
Enhancement – 11434 Log placement date changes – for ALL placement types
When the placement is created, the dates default to those entered in the Temp Job page.
If you change the dates from the default dates then the date changes are logged.
Changes to the following fields are logged:
- Permanent Placement start date
- Contract Placement start date
- Contract Placement end date
- Temporary Placement start date
- Temporary Placement end date
- Fixed Term Placement start date
- Fixed Term Placement end date
Enhancement – 39540/38694 Search Results – Expected Salary columns – for ALL Job types
Expected salary columns are now available from the Search Results column chooser. They are not included by default, but are available from the column chooser.
The screenshot above shows the ‘Expected Temp Min’ and ‘Expected Temp Per’ columns
Enhancement – 38714 iCapture score for email and mobile increased
If an email address or mobile are matched, there is a high likelihood that the candidate is the same. The scores have been increased so fewer other details are required to match, for the candidate to be defined as the same
Email matches changed to 50 instead of 25
Mobile matches changed to 35 instead of 25
Enhancement – 39272 iCapture only tick one email address as ‘send as default’
If a candidate has more than one email address on their CV, you cannot be sure that they all refer to the candidate e.g. a reference email address. Infinity will process all email address and add them to the candidate page, but only one will be marked as ‘send as default’. This means that if you were mailshotting the candidate, it is only the first email address found on the CV that will be used.
Enhancement – 38763/38764 Swap between the various dashboards screens that you have been given permissions to
There are several new permissions to control access to the various dashboard screens, as shown below
By Default, the ‘Infinity Users’ security role have the ‘DashboardViewCompany’ & ‘DashboardViewTeam’ permissions
By Default, the ‘Infinity Administrators’ security role have the same permissions as ‘Infinity Users’ as well as ‘DashboardViewYourTeamUsers’
Enhancement – 38766/41659/41663/41664/41665 License to control access to custom reports
Custom report can now be licensed to control which databases have access to individual reports.
If you previously had access to a report, and the license no longer allows this, then the following happens:
- The report is no longer in the list of available reports
- The report is no longer in the list of reports that you can schedule
- The report is no longer in the list of reports in the Reports admin screen
- If the report has previously been run as a scheduled report, the results will remain in My Infinity until they are removed.
- If the report has been scheduled to run in the future, it will no longer run
For Infinity 1.8, no existing reports have been removed.
Enhancement – 38768 Outlook to indicate which emails have been synchronised by exchange sync and which haven’t
An Email flag in outlook indicates if the email has been synchronised with Infinity
Green = the email has been processed and synchronised with Infinity because the email address has been found on an Infinity record
Red = the email has been processed and not synchronised with Infinity because the email address has not been found on an Infinity record
Enhancement – 37991 Create a meeting and don’t invite anyone. It should appear in your calendar and sync with outlook.
Infinity Meetings are synced with Outlook, so that both applications display the same information.
This functionality has been enhanced, so that meetings to which no Infinity candidate/contact is invited, as also Synced with Outlook.
Enhancement – 38885 ‘Sent Test button’ on Placement comms centre
The placement Comms centre has a ‘Send Test’ button, from the ‘Edit First’ screen. This is designed for you to test the comms centre, but also allows you to send a document to a user outside of Infinity.
This could also be used to send a ‘Placement Form’ to your accounts team.
Test emails can contain:
- From Email Field
- Email Subject
- Email Contents
- Attachments (including merge-able)
An event is not logged, as there is no Candidate/Contact in Infinity who received the message.
The email is sent either by Outlook (if exchange sync is configured) or by SMTP (using the ‘email other’ option)
Enhancement – 40735 Enhanced Warning when re-indexing all skills in the dictionary
The warnings have been enhanced to make it more obvious what the re-index functionality does, and easier to cancel the request.
This has been enhanced for Attributes (as per screenshots below), Job Titles and Quals & Certs
Enhancement – 14190 Automatically download the latest client upon logon for On Premise users
This functionality was previously available for SaaS users. It is now also available for On Premise users
The client will inform you that an update is required, and insist that you update the client before you logon to Infinity again. (The screenshots are for the SaaS client, but the functionality for On Premise is identical)
- Click ‘Yes’
The Welcome screen will appear
- Click on the ‘license terms’ hyperlink to read the license terms
- Tick the ‘I agree to the license terms and conditions’ if you agree with the license terms
- Click Install
The green progress bar will show the install progress. This may take a few minutes
- When the install has finished, you will be told ‘Setup Successful’ and the Voyager Infinity icon will be added to the desktop.
- Click ‘Launch’ to Launch Infinity
Fixes Included
75 Issues have been fixed.
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