Release overview
This release has changed the event loggers to allow users to use the rest of Infinity while the event logger screen is open. This is particularly useful for ‘Synety’ users, while using the event logger to make a call.
This release also includes changes to the Administration Licenses and SMS screens to reduce the amount of data that is loaded, and time zone improvements to reports and calendar appointments.
Enhancement 59106 ‘Show last 3 months sessions’ tick box in the licenses screen will show the last 3 months data
The ‘show all sessions’ tick box has been changed to a ‘Show last 3 months sessions’ tick box, as too much data was being loaded.
Enhancement 60771 SMS Viewer will show the last 8 weeks data
The SMS Viewer display SMS sent/received within the last 8 weeks, to restrict the amount of data that is loaded.
Enhancement 60980 Scheduled reports are aware of the time zone they were created in
If you create a scheduled report to run every week for a year, it will be aware of the time zone e.g. If you choose BST, then the report will run at the same time (BST) all year, even though the UTC time is different.
Different users in different time zones will see the time in local time when viewing the time scheduled reports will run.
During an upgrade, current scheduled reports will be allocated a time zone.
- If a user was the last person to modify the scheduled report, that user will be used to allocate the time zone
- If the service was the last to modify the scheduled report, then the use who created the scheduled report will be used to allocate the time zone
Enhancement 61795 Recurring calendar appointments are aware of the timezone they were created in
When you create a calendar appointment, the users’ time zone is automatically selected. This time zone is not editable.
During an upgrade, the users’ time zone is used to allocate the time zone to their appointments

Known Issue: Re-occurring meetings are an issue in certain complex scenarios.
Internal interview functionality has also changed.
- The internal interview board displays the time of the internal interview in local time.
- When you open the internal interview, the time displays as the time the interview will actually occur and the time zone in which it will occur.
Enhancement 62256 A time zone parameter has been added to the ‘Consultant Event Details’ report
This defaults to the users’ time zone
The data in the report when it is run will be in the time zone specified in the report parameters

When run as a scheduled report from the admin screen, the offset fields are greyed out, and the time zone can be populated in the Time zone field.

Enhancement 63409 A new Temps report has been added to the Power BI Template ‘Revenue by Business Sector’
Enhancement 63410 A new Temps report has been added to the Power BI Template ‘Companies without Temp Jobs (sector)’
Enhancement 62190 - .Net has been updated to 4.6.2
“Infinity now requires .NET framework 4.6.2 for both the client and server installation. Although the installer will carry out the installation of .NET 4.6.2 if needed, there are some scenarios, particularly with server based installations, where a reboot is needed immediately after the .NET framework is installed, but the installer does not correctly detect this.
For this reason we recommend that you manually install 4.6.2 before attempting to install the Infinity product.
This does not cause a catastrophic installation failure but will cause the installer to report that the services failed to start and prompt to “Ignore, Retry or Cancel”. The best option in this situation is to choose ‘Ignore’ for each service and reboot the server immediately that the Infinity server completes. This will complete the .NET framework install and the services should start automatically.”
Enhancement 61470 – CEF Sharp has been updated to V53
Enhancement 62197 – Handle SQL transient errors and retry
Enhancement 61690 – Event loggers have been enhanced so that you can use the rest of Infinity while they are open. This is particular useful for ‘Synety’ users, while using the event logger to make a call
- The event logger can be minimised and other Infinity functionality used.
- You can only open one event logger at a time.
- The details in the open event logger will not change i.e. if you’re on a shortlist and you open an event logger, viewing a different shortlist row, will not change the candidate the event logger is set to log against.
- If another event logger is open, when you attempt to log an event, you are taken to the open event logger
- The parent page that the event log has been opened from cannot be closed i.e. if you call a candidate from the candidate page, the candidate page cannot be closed until the event logger has first been closed.
This issue has changed the following event loggers:
- Log Event on Interview page
- Log Event on Placement page
- Placement page approval buttons when approval turned on
- Shortlist grid
- List grid
- Search Results (On Re-Job Only)
- Temp Unfilled Jobs screen (Candidate search results)
Note: Log Event from the Candidate, Client & Job page previously included this functionality
The following have not changed
- Make Call-back (from My Infinity Call Backs or main page call backs)
- Launch Hyperlink (from main page hyperlinks / right click menu and from the outlook addin)
- Interviews tab (on Candidate, Company pages)
- Jobs tab (on Company page)
- Placements tab (on Candidate, Company, Job pages)
- My Infinity AWR (Between 10 and 12 Weeks and Over 12 Weeks)
- My Infinity Review List (Jobs Overdue/Today and Jobs Next 7 days)
- My Infinity Expiring Items (Quals Certs and PO Numbers)
- My Infinity Tests (Tests For Review and All Tests Completed)
- SMS Viewer (Inbox)
Enhancement 39495 – My Infinity ‘Next 3 appointments and Calendar ‘only refreshes if it’s visible
The majority of ‘My Infinity’ only refreshes if the user has the section visible. This has been enhanced to also include ‘Next 3 appointments and Calendar’
Request an Upgrade
|